Free Shipping over $100. Turn around on order time is currently 3 weeks.

Shipping Policy
Shipping
At Hester's Hollow, we are committed to providing a reliable and transparent shipping experience for our customers. Below, you'll find all the details you need regarding our shipping process:
Shipping Rates
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Free Shipping: Orders over $100 qualify for free shipping.
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Flat Rate Shipping: For orders under $100, we offer a flat rate shipping fee of $8.
All orders are shipped via USPS Flat Rate to ensure timely and secure delivery.
Processing Times
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Premade Items: Orders are processed within 1-3 business days.
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Made-to-Order Items: Processing times for made-to-order items will be clearly displayed at the top of our website.
You will receive tracking information via email once your package is ready to be shipped.
Shipping Destinations
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We currently ship within the United States, including U.S. military bases, and to North America only.
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International shipping is not available outside of these locations at this time.
Estimated Delivery Times
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Shipping times typically range from 2–5 business days, depending on your location.
Lost or Damaged Packages
Every package is insured for its full value to ensure your order is protected in case of loss or damage during transit. Here’s how we handle such situations:
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Report the Issue: If your package is lost or arrives damaged, please contact us immediately at aaron@hestershollow.com.
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File an Insurance Claim: We will work with you and USPS to file an insurance claim.
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Rebuilding Your Order: Once the insurance claim is processed and paid, we will use the funds to rebuild your order.
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Ongoing Communication: We will keep you updated throughout the entire process to ensure a smooth resolution.
Expedited or Special Shipping Requests
If you require expedited shipping or have any special requests, please contact us at aaron@hestershollow.com before placing your order to confirm availability and pricing.
If you have any additional questions or concerns about your order, feel free to reach out to us directly. Thank you for choosing Hester's Hollow—we’re honored to craft for you!
Shipping Policy - the basics
What to include in the Shipping Policy
Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much much more.